Senior Drupal / PHP backstop for agencies · confidential · white-label

You used to be the Drupal expert.
Now you dread the update email.

Hand off the legacy Drupal work your team is scared to touch — and tell the client “handled” by tomorrow. No permanent hire. No migration budget. And no one ever knows you had backup.

The corner you’re in

You chose Drupal on purpose, on real sites, for clients you’ve kept for years. Then the legacy work quietly turned on you. Updates break things. Modules have no D10 path. Something got hacked.

The worst moment isn’t the white screen after a failed core update at 11pm when you’re the last one awake. It’s the next morning — when the client asks what you’re going to tell them. You can’t justify a full-time senior Drupal hire for sporadic work. The good freelancers went in-house. So you turn the work down. And every time you do, you slowly stop being the person clients call.

Getting senior backup isn’t admitting you can’t. It’s how the client never finds out there was a problem.

How it works

Judge it on one broken thing first — not a contract.

01

You hand over the break — and the access to find it

The failing thing, read-only repo access, and a sanitized DB dump. You know a real diagnosis needs the code and the data, not a guess from the outside. No retainer, no scoping marathon, no signature.

Read-only · NDA on request
02

We find what’s actually wrong — fast

Within two business days you get a plain-English root cause and a fixed-price quote to resolve it. The triage is €360, fixed. Miss that two-day window and it’s on us — you don’t pay it.

Risk: ours, not yours
03

It leaves your plate — it doesn’t join it

We fix it. Every communication routes through you; we never appear. The client sees you solve it.

Visibility: white-label
04

You keep someone to call

A standing line for the next break, billed only when you use it. The dread of the next incident becomes a solved problem — with no monthly retainer.

Cost: only when used
What you actually get

Five things, each built to take weight off you.

01

The First-Break Triage

One broken thing, diagnosed properly.

The entry point. You give us the failing thing plus read-only access; we find the real root cause for a fixed €360. No open-ended commitment — and if we miss the two-day deadline, you don’t pay for it.

02

The Handoff

It leaves your plate.

What’s short isn’t your time — it’s the energy to add one more thing that might not work. So the work doesn’t become yours to manage. It becomes ours.

03

White-Label Cover

We never appear.

Every client communication routes through you. The client sees you solve it. The seam never shows. This is the part that matters most.

04

The Seam Report

Here’s what was wrong, and the line we held.

Plain-English, written so you can forward it to the client as leverage — or pocket it. A deliverable that doubles as ammunition.

05

The Next-Break Standby

You have someone to call.

A standing line for whatever breaks next, billed only when used. Removes the after-hours-alone terror without locking you into a retainer you’d resent.

The risk is ours

Send us the break, read-only access to the repo, and a sanitized DB dump. Within two business days you get a plain-English root cause and a fixed-price quote to fix it. The triage is €360. Miss that two-day window and you don’t pay it — that part’s on us.

You’re a senior engineer — you know a real diagnosis needs the code and the data, not a guess from the outside. Read-only is fine. NDA on request. We never appear to your client. You risk one broken thing and a sanitized dump — not a contract, not a salary, not your standing with the client.

Read-only · sanitized dump · NDA on request · we never appear to your client

What it’s really costing you

You’re already paying for this problem. Just not to fix it.

The lost account

Turning the work down to protect face eventually kills a multi-year relationship. One mid-size retainer walking out the door is a five-to-six-figure hole.

The breach

A silent data leak on a site you maintain is a liability event and a relationship-ender. Cleanup and regulatory exposure dwarf any fix cost.

The dread tax

Lost weekends, after-hours troubleshooting, and the slow erosion of the one thing that makes you valuable — being the person clients call.

The First-Break Triage is €360 — less than a senior Drupal contractor’s day rate, paid once to find out exactly what’s wrong. Set that against what the problem already costs you: a multi-year client account walking out the door, a silent breach you find out about after they do, and the weekends you’re losing right now. You’re not betting a salary to see if this helps. You’re spending €360 to stop guessing.

The things you’re actually thinking

Said plainly, because you’d see through anything else.

I can’t justify the expense. +
You already pay for it — in dread, in lost weekends, and in the work you turn away. The triage is a fixed €360, paid once. You’re not betting a salary to find out whether it helps.
I’ve tried freelancers. Couldn’t get anyone good. +
That’s the whole problem — the good ones went in-house, and a marketplace gamble on a fragile production site isn’t a gamble worth taking. This is senior and vetted, not a roll of the dice.
I don’t have time for this right now. +
It isn’t time you’re short on — it’s the energy to add one more thing that might not work. You hand over the broken thing; it leaves your plate, it doesn’t join it.
How do I know this isn’t more of the same? +
Fair — you’ve been promised “easy” before and got “far too complicated.” So judge it on one broken thing first, not a contract. A fixed €360, a clear answer in two business days — and if we blow that deadline, you don’t pay for the triage.
I should be able to handle this myself. +
Nobody keeps up with modern Drupal solo anymore. That’s not a you-problem — it’s the platform’s bar moving. The work got bigger than one person, which is true for everyone still doing it. Senior people use backup; the client only ever sees that it works.

Start with the thing that’s breaking right now.

Send the break, read-only repo access, and a sanitized dump. Within two business days we’ll tell you exactly what’s wrong and what it costs to fix — for a fixed €360. Miss the deadline and it’s on us.

Send us one broken thing

Read-only · sanitized dump · NDA on request · we never appear to your client